Please provide us with the following information when submitting an inquiry, and someone from the Trefler’s team will help you determine the next steps.

Please describe your item(s) in as much detail as possible. Information such as dimensions, what materials the item is made of (i.e. wood, plaster, porcelain), and your item’s current condition are all very helpful for our experts to make an accurate estimate.

We suggest providing at least three .jpg images per item. These should include; one image of the entire object, and detailed views of the area(s) of damage and/or pieces. 

If you are submitting an inquiry for painting restoration, please provide an additional photograph of the back of the canvas.

Our team will review all inquiries and assess the best course of action to suit your needs.

We look forward to hearing from you.


Claims & In Home Inspections

When possessions are damaged due to fire, water, transit or accident, you can trust Trefler’s to handle the process from start to finish.

Our Approach


For water, fire, smoke, and transit damaged items, we provide timely on-site inspections. For this fee-based service, we work directly with insurance and related providers, and/or with homeowners. We photograph and assess all items, and within two weeks, we follow up with detailed inspection reports containing information about the restoration process, costs, and anticipated project timelines. Reports with more than 20 items require a longer time period. Once reports have been approved, we require at least a 50% deposit to schedule a pick-up of the items.


Trefler’s staff is happy to visit your home to assess items that require restoration, and are too large to transport on your own. This includes, but is not limited to, family heirlooms that require touch up, repair, or refinishing, or sentimental pieces that you wish to restore or re-purpose.  This fee-based service provides you with inspection reports to review and approve prior to pick up. We require at least a 50% deposit to schedule a pick-up of the items.


Our facilities and staff are equipped to provide the highest level of care when packing, collecting and delivering, your items for repair.  Our facilities include systems for ozone treatment for damage caused by fire, smoke, water and mold exposure.


Trefler’s is a trusted full-service provider of restoration services for insurance companies, public adjusters, moving and relocation companies, concierge services, and home management providers. 


Our extensively trained and talented team of conservators restore every item with the utmost attention to detail and care. Our project lists range from museum-grade artworks to sentimental keepsakes. Regardless of value, the highest quality repair is always our top priority.  

Tour Trefler’s Studio

Meet Our Claims Team

Marilyn Cruickshank

Director of Sales Operations / Outside Sales

James Mckeown

Outside Sales Associate

Restoration projects

  • A Collection of Civil War badges is displayed

    This client’s Great-Great-Grandfather fought in the Civil War for the Indiana 44th Infantry regiment. After the war, he attended many of the GAR reunions, acquiring a badge at each one. After his death, his daughters (both of whom I knew as a child – one as an adult) created the display of badges that you have prepared the shadow box to house. One of his daughters, the Great-Great-Aunt I knew even as an adult, was an invalid and never married. Until her death in the late 1970s she received a Civil War pension as a dependent of a veteran – the princely sum of $11 a month!

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  • An antique carousel horse is restored

    This antique carousel horse was brought to Trefler’s as part of a larger fire claim which included an incredible private collection of fine and decorative artworks. The capabilities of our full-service studio, coupled with the trained hands of our skilled restorers, allowed our team to address damage to the wide array of objects, antiques and artworks that were affected by this unanticipated and unfortunate event.

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  • Framing a Soviet-era shawl woven with family history

    This beautiful Russian shawl was brought into Trefler’s framing department with a story that spans three generations of women.

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  • A Sentimental Armoire Gets An Update

    This piece was incredibly sentimental to its owner, however its original finish was heavy and no longer suited its contemporary surroundings. With the ambition to give this armoire a new aesthetic, Trefler’s furniture department worked extensively with the client to create a custom finish that would re-imagine the piece of furniture by simply refinishing it.

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  • A Family’s Dollhouse is Restored For Future Generations

    This dollhouse was originally played with by Boston architect John Hubbard Sturgis, who would later come to design the Codman House in Lincoln, MA, and the personal residence of Isabella Stewart Gardner.

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  • Original Boston Garden Benches are Given a Custom Base

    This historic artifact was once part of the Boston Garden, and was later acquired by a private collector through a local fundraiser. With hopes of preserving the history of the benches, while also restoring their function, their new owner enlisted Trefler’s team to ensure these benches could be appreciated for years to come.

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  • An Asian Figurine is Put Back Together

    This antique Asian figurine came to Trefler’s in several pieces after taking a fall. Our Decorative Arts Department securely re-attached the figure’s head and shoe. Filling and sanding of the fractured areas was required in order to ensure a smooth surface texture. Finally, the affected areas were painted and color matched to the original glazing, restoring it to its former self.

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  • An Iconic Steamer Trunk is Conserved

    This Louis Vuitton Steamer Trunk came to Trefler’s for minor conservation and cleaning. It was presented with its original paper tags and stickers. During its lifetime, its various owners made sure to take the right measures to preserve this artifact. Despite this, it still required some care and attention to help keep it in tip top shape!

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